DNS: Business Continuity

August 30, 2010

DNS - Regional Food Bank of Oklahoma Selects Send Word Now's Software



The Regional Food Bank of Oklahoma has selected Send Word Now’s communications software.

Officials with Send Word Now said that the Regional Food Bank will use the company’s communication platform to reach staff members and delivery truck drivers during emergencies such as ice storms, power outages, floods, or tornadoes.

According to company officials, the Regional Food Bank, which distributes food to 450 partner agencies in central and western Oklahoma, will notify staff members of office closings, shift changes, and early openings during any disruption, so that families and organizations in need are sent supplies as quickly as possible.

The Regional Food Bank will also work with other disaster agencies to supply disaster relief in the form of cots, blankets, ready-to-heat-meals, and hygiene kits, throughout the state.

Company officials said that the organization will use Send Word Now to coordinate deliveries and pre-position supplies along interstate highways before natural disasters strike the region.

"Send Word Now's alerting platform will drastically improve our crisis communication, making it both faster and easier," said Steven Moran, vice president of operations, in a statement.

Moran said that the fact that the bank would be able to reach its staff members instantly and know that they have received the messages is extremely important.

Before adopting Send Word Now, the Regional Food Bank relied on manual call trees, which were often too time-consuming.

He said that this service will eliminate delays in communication, which will save staff time and fuel costs.

"It's going to be great, and I anticipate that we will find many more critical uses for Send Word Now as we move forward," said Moran.

Tony Schmitz, president and CEO of Send Word Now said that the company is extremely delighted to provide its services to The Regional Food Bank of Oklahoma.

Schmitz said that for organizations such as the Regional Food Bank, which support the needs of so many families throughout Oklahoma, simple, timely, effective communication is paramount.

“Send Word Now facilitates just that," he said.

Send Word Now is a provider of on-demand alerting and incident management services for both routine and emergency communication.


Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.

Edited by Stefania Viscusi

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